Service and Repair

For service and/or repair, please call (805) 466-5595, M-F, 8:30am - 4:30 PM. Weekend service requests are scheduled on Monday morning for the next available time slot.

SOLARPONICS CUSTOMERS: Weekend urgent service request will receive a return phone call from one of our service techs ASAP. Call (805) 466-5595 ANYTIME.

Get the most out of your energy-management system. Solar electric, solar pool, radiant heating and water heating systems are all low-maintenance systems and are very reliable. But just like a car, they can benefit from a routine tune-up, cleaning and inspection for peak performance. Peak performance means greater savings. You might be able to handle some of the inspections and maintenance tasks on your own. Others require a qualified technician.

Doesn't my 10-year, 25-year solar warranty cover these issues?

No. Regardless of who installed your solar energy system, and what warranty you have, regular service maintenance is not covered. Inverter warranties and panel warranties fully cover operational failure, manufacture defect, or other malfunction. General warranties do not cover dirty panels, clogged inverter fans from cob webs, bird nests. They also no not cover loose wires and connectors, critter damage, shade from a growing trees, etc. Nor is an underperforming system cause for a warranty repair.

Our SolarPro service packages are designed to pre-empt any warranty and non-warranty system failure, avoiding a service call, and address all of those issues we just mentioned, to keep your system running at maximum capacity, and saving you money and time.

Annual Service Agreement Packages:

 

 

From: $174.95, up to 15 panels.

SolarPro Electric is an automatic, low cost, once-a-year service plan for solar electric systems that includes:

• Clean inverters fans and vents.

• Check fuses and replace if necessary (included).

• Visual check of wires and conduit.

• Check for new shading issues due to plant growth.

NOTE: Systems with batteries will require additional inspection and additional cost.

As a SolarPro customer, you also receive:

• 15% discount on labor and materials required beyond the inspection and cleaning.

• Priority Service.

• Worry-Free Scheduling - We will contact you each year to schedule your maintenance visit.

SolarPro Electric pricing is based on system size, placement and complexity. Our service department can quickly quote you a service agreement price for your system.

Call Deana del Sol at (805) 466-5595 for a quote or to set an appointment.

 

 

From $389.95/year

SolarPro Pool is an automatic, low cost, twice-a-year service plan for solar pool heating systems that includes:

• Performing an on-site general inspection of system and operation

• Pre-Season system start-up

• Pressure test system.

• Inspect panels for leaks and repair if necessary.

• Inspect control(s) and sensors.

• Inspect pipe and repair if necessary. * Additional charges may apply.

• Purge air from system.

• Inspect vacuum relief valve for proper function.

• End of Season system shut-down

• Close ball valves to provide freeze-protection.

• Shut down control system.

As a SolarPro customer, you also receive:

• 15% discount on labor and materials required beyond the inspection and cleaning.

• Priority Service.

• Worry-Free Scheduling - We will contact you each year to schedule your maintenance visit.

Call Deana del Sol at (805) 466-5595 for a quote or to set an appointment.

 

 

From $374.95/year

SolarPro Radiant is an automatic, low cost, once-a-year service plan for radiant heating systems that includes:

• Performing pre-tune-up combustion analysis.

• Test gas pressure while static and during operation, adjust as necessary.

• Clean combustion chamber.

• Inspect flame target and replace if necessary.

• Inspect burner for deterioration.

• Check pressure regulator for proper operation.

• Purge air from system.

• Inspect condensation trap for build-up and clean as necessary.

• Inspect venting system for blockage.

• Clech thermostat(s), zone controls and boiler programming.

• Check for leaks at boiler and manifolds (if accessible).

• Perform post tune-up combustion analysis.

As a SolarPro customer, you also receive:

• 15% discount on labor and materials required beyond the inspection and cleaning.

• Priority Service.

• Worry-Free Scheduling - We will contact you each year to schedule your maintenance visit.

Call Deana del Sol at (805) 466-5595 for a quote or to set an appointment.

 

 

From $179.95/year

SolarPro Water Heating is an automatic, low cost, once-a-year service plan for domestic water heating systems that includes:

• Performing a general inspection of system & system operation.

• Review anode rod history with customer and replace if necessary (additional cost may apply).

• Flush tank and on open loop systems flush collectors.

• Test differential controllers and sensors.

• Inspect system for:

-circulating pump.

-pipe insulation and replace as necessary (up to six feet). Painting at additional cost.

-roof pipe penetrations and reseal if needed.

-auto air relief device.

• Inspect for leaks and loose fittings.

• Test safety valve devices.

• Inspect closed-loop system pressure.

• Inspect automatic air relief device.

• Check collectors for shading issues.

• Provide written report on condition of system.

As a SolarPro customer, you also receive:

• 15% discount on labor and materials required beyond the inspection and cleaning.

• Priority Service.

• Worry-Free Scheduling - We will contact you each year to schedule your maintenance visit.

From $ 179.95 / year
Call Deana del Sol at (805) 466-5595 for a quote or to set an appointment.